Reference

How duar77 Handles Your Personal Information

Your account details, wallet addresses — whether DANA, OVO, or GoPay — and session activity are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Data collected only for account operationDANA, OVO, GoPay wallet details protectedNo data sold to third partiesYou can request access or deletionApplies where local law permits
duar77 How duar77 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request access to your data, ask for a correction, or raise a concern about how we handle your information, our account support team is the right first stop. You can reach us through live chat inside your account dashboard, by email through the contact form on our site, or via the support channel listed in your account settings. We aim to acknowledge privacy-related requests within a reasonable timeframe and will follow up through your registered contact details.

Live Chat Open the chat widget inside your account dashboard to speak directly with our account support team about any data or privacy concern.
Email Support Use the contact form on our site to submit a written privacy request. We respond to your registered email address on file.
Account Settings Channel Your account settings panel includes a support link specifically for account and data queries — useful if you want a record of the request.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data protection at duar77 works at four levels: what we store, how long we keep it, who can access it, and how you can act on it. Each level has a defined process, not just a policy statement. Here is how each one operates in practice.

Storage and Security

Account credentials and wallet identifiers like your DANA or OVO details are stored in encrypted form. Access to those records is restricted to verified internal processes only.

Retention Periods

We keep transaction and session records for as long as our internal audit requirements demand. When that period ends, records are deleted or anonymised on a scheduled basis.

Cookies and Session Tracking

Cookies on this platform manage your login session and support fraud detection. We do not pass cookie data to external advertising networks or analytics resellers.

Your Rights and Requests

You can request a copy of your stored data, ask us to correct inaccurate details, or request deletion of your account record. Submit requests through live chat or the contact form.

Common Questions About Your Privacy on duar77

Below are the questions we hear most often about how your data is handled, who can see it, and what you can do about it. If something is not covered here, our support team can help.

We collect your name, contact details, and the wallet identifiers you register — such as your DANA number or OVO account — along with device and session data each time you log in.

We do not sell your data. We may share limited information with payment processors like DANA, OVO, or GoPay to complete transactions, and with fraud-prevention services where required.

Send a request through live chat or the contact form in your account. We will confirm your identity through your registered contact details before providing any records.

Yes. Submit a deletion request via the support channels in your account. Some records may be retained for a defined period to meet audit requirements before full deletion is applied.

Cookies manage your active login session and support fraud detection checks. We do not use cookies to build advertising profiles or pass data to external ad networks.

Any update to this policy is posted here before it takes effect. We will also notify you through your registered contact details if a change materially affects how your data is handled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.